Hi Mike, @Adam Robichaud and I will take a look.
Replacement DC extension cables: https://diffractionlimited.com/product/stx-stxl-extension-cable/ Replacement power supply with a DC extension...
Perhaps @Tim can comment. Unofficially, I personally use MG Chemicals Super Duster 134. It's a "zero-residue" non-flammable product for use on...
Quick question: 02:41:14*6 View, Zoom In: CCD Image 41 02:41:25>4 Started 3.000s 4112x4096 dark exposure, binned 1x1, ROI (0, 0)...
Thanks for the description and logs. I'll review and get back to you. The -4 basically means the camera became unresponsive. Agree that this is...
What error messages do you get? e.g. if this is happening in MaxIm, View Log Window. Right Click in the log window, Open Log Folder. Then...
Usual cause of Camera Disconnect problem is resolvable by careful attention to this:...
We can't make them truly independent for the self-guiding filter wheel cameras, as the guide sensor is fully dependent on the main camera. It...
Normally in TSX you just connect to the main camera, and it autoconnects the filter wheel and guider. If you have both 32-bit and 64-bit TSX,...
Dale, the thread is closed due to customer-specific private matters. There are multiple customers and issues there, and I don't think it is related.
That's funny - an observatory had a PWM panel, with "wideband emission LEDs" - the kind that have a phosphor in them that emits in certain wider...
Please provide details, such as a screen shot showing the error, and versions of software being used.
Forgive me, this is a dumb one - I did it myself - Any chance the filter order is wrong? I once blew away the list of filters and went with the...
Also let us know the size of your scope, flat panel, etc.
Let us know how it goes. Shortest Exposure time: approx 0.001 seconds. (1/1000s) The Aluma AC4040 mechanical shutter is used for darks and for...
Hi Dale, The vignetting is oddly L-shaped in C,B,R images. Not visible in G, Luminance filters almost look like you are not getting any light,...
Launch CCDOps and take a bunch of exposures. For example, Camera, Focus will do a bunch of continuous images. The point is to eliminate third...
Thanks @Greg Nelson - another customer has confirmed correct FW7-STX operation with the new DLAPI 2.7.0.0 and downgraded firmware to 5. So on our...
BTW after the install, run DL Config Utility, and verify it says driver version 2.7.1.0 in the upper right. You can also do Help... About and it...
Grazie miele gg! I will talk to the engineers today.
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