You'll need to tell us which camera the problem occured with. e.g. was it the STC-7 ?
If still not resolved, we'll want to do a bit of diagnostic logging to get to the bottom of this.
Thanks for letting us know that. Can you take a screen shot of DL Config Utility and Upload it here? (Make sure to quit MaxIm first, and have the...
Ok, that's odd. Here's a couple more things to check. 1. Extra DLAPI.DLL Look in this folder: C:\Program Files (x86)\Diffraction Limited\MaxIm...
Did you power cycle the camera after the error was encountered in N.I.N.A. ? Reinstalling/uninstalling usually is not the best strategy. Figuring...
The problem started 6 months ago? One possibility is that a Windows Update made changes to your system, or something is mismatched. If you are...
Thanks Gary. Let's follow up after parts arrive and are installed.
We're going to need to tackle this in steps, as it seems there are multiple issues at work here. A. Initial Questions 1. What version of MaxIm...
PM sent.
A suitable power supply with the correct connector is: Meanwell GP50A13D-R1B
It looks like things are mostly working; the image isn't all zeros. Some possibilities: 1. Bad HDMI Cable or corrosion on the contacts....
Disconnect the camera. Launch the SBIG Driver Checker. Click Help/About. It should be 4.05. If not, remove the drivers from within Driver...
What software are you using to acquire the images? We can't tell anything from .JPGs, we need .FITs files. Looks like it may not be opening the...
@Tim can you offer any suggestions to Pedro?
If you have an SBIG ST/STL/STXL/STX/STT/STF camera with a USB port, see below. If you have a really old SBIG camera with a parallel port, you'll...
If you have an SBIG ST/STL/STXL/STX/STT/STF camera, see below. If you have a really old SBIG camera with a parallel port, you'll need to try a...
Have you recently re-installed Windows 10 or are having problems getting everything to work? Here's a handy tip to ensure that you are getting the...
What do you have for an energy rejection filter on the front of the scope?
The KAI-8050 sensor is an interline type sensor, not a full frame. It has a completely different design and it has different behaviour compared...
Hi Mark, Go here for all the stuff for that camera: https://diffractionlimited.com/legacy-product-support/ Download SBIG Driver Checker 4.05 for...
Separate names with a comma.
