As it happens I have an AC4040 and an AFW on my desk. I just connected them. The camera had firmware 12. I tested that and it worked fine....
As it happens I have an AC4040 and an AFW on my desk. I just connected them. Everything worked perfectly. Running firmware 14.
Please contact @Bill, bill at sbig dot com.
Yes, it is molecular sieve. We never recommend a customer open the chamber. The sensors are very sensitive to ESD, and dust contamination is...
The old ST-8300 desiccant isn't user-replaceable, as there is no separate desiccant module. I recommend that you send it to @Bill.
From the appearance of the image, I believe there was an electronic failure. Sometimes a failure like that can happen if the chamber gets very...
Sent a private message.
We can provide the native SDK, if you want to take on the project.
That is an internal problem in the camera. Something has failed. Could be an internal power supply, or possibly the analog board. I'm not...
Did you turn on the window heater? It's a software setting...
I loaded all three in MaxIm DL and they all look very similar in terms of data range. Perhaps it's a settings issue in PixInsight? I'll have to...
Power cycling the camera also power cycles the filter wheel... This sounds like it could possibly be a weak motor. If it has a bad bearing or...
The manual recommends a maximum of 14V. I'm not going to recommend going beyond that, and you do so at your own risk. I did have a quick look...
Good one. I have a somewhat similar insect story, but it was during visual observing. I was comet hunting in twilight. I suddenly recoiled as...
Compressed air won't help - the FW8G sensors are magnetic. (Only FW7-STX has optical sensors.)
Thanks! (Though our Thanksgiving is in October. It is after all a harvest festival, and our harvest is earlier!)
Look at any image FITS header from the camera, it will include EGAIN. You can also get that information from CCDOPS.
No idea. It also depends on the telescope and how bright your flat-field illuminator is.
Yes, focus needs to be as close as practically possible to the in-focus position. If the scope is a tiny bit out-of-focus due to normal thermal...
I'm not certain... if I had to guess, it will chop any recorded meteor trails so you can measure the speed of the meteor.
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