It looks like the QHYCCD is not clearing the charge when it is idle or before the first exposure. Suggestions: a) Visit the QHYCCD website for...
All you can do is try it. Why do you want such high magnification? If it's a PowerMate some of them have a top that unscrews revealing a T-thread.
USB cables flex and break; and humidity/dew causes corrosion inside the contacts. I'm glad this is resolved.
Jordi - one quick thing - do the LEDs on the side flicker (flash quickly) when you turn it on/off? If not, it definitely has to go to Bill. If...
Hello Philippe - the web site issue is fixed. Please try again.
Rate your astronomy skill. (This is just a system test, but figured it might be fun to see what people say)
Thank you. Our webteam is investigating the cause, and we will let you know as soon as we think it is fixed.
Could you try again? We checked things on our end, and did not see a problem. If it does it again, please take a screen shot and post it here....
Email sent.
I don't understand - where are you logging into? In MaxIm, Help... Check for Updates. For the SBIG Driver Checker, click the [About] button. It...
Hi Carl, please complete the RMA and we'll send instructions on how to ship the SC-2 in for repair. Regarding the STC-7, if you angle the plug up...
There you go... Glad you figured it out, before anyone even had a chance to reply!
Phillipe, there is a small chance you are experiencing a software issue. Make sure you have SBIG Driver Checker 4.05, and sbigudrv.dll is version...
Glad to hear it. Clear Skies!
PM sent
Good! I was about to suggest a new HDMI cable. Also, in MaxIm, File... Settings, Site and Optics. Fill in all the parameters. The guider has a...
Could you send the FITS image from the guide sensor? It might give us a hint. Could be the guide hardware has a problem.
You do have the HDMI cable between the FW8G-STT and the STT camera body, in addition to the I2C AUX cable for the filter wheel side?
Here's a direct link to save you time: https://diffractionlimited.com/downloads/SetupDriverChecker64.exe
Check SBIG Driver Checker is 4.05, and make sure sbigudrv.dll is 5.1.1.0. Then check the camera firmware is current, using the firmware tab in the...
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