Hello Konstantinos, please contact @Bill directly for hardware repair. His email: bill (at) sbig (dot) com
That's quite a bit of dust, so it's time.
Whit, try this: https://forum.diffractionlimited.com/threads/prevent-disconnects-turn-off-usb-selective-suspend.7848/
Ok, next steps, it has to be shipped in to @Bill for repair. Probably best to contact him by email: bill (at) sbig (dot) com and he can provide...
Hi Dick, apologies for this falling through the cracks. Digging into that error, it's a catch-all for something is wrong low-level in the OS or...
Ok, so that camera sat unused for around 5 years. A few thoughts: 1) Electrolytic capacitors, as found in the power supply and on the circuit...
I think it's a C14 Edge HD at f/11. Unless there's a reducer in there (that I don't see in the photo).
Hi Wes, sorry to see there's a problem. What's the camera serial number? How long has it been since it last was powered up (you imply it was a...
That's a neat looking panel. (I found it on Amazon). Is it evenly illuminated? Is the scope dead centre in the middle of it, and the panel is...
The good news is you got rid of the black edge. @Doug - do you have any ideas? - the shadow is really prevalent. Darren - what are you using for...
Ok, so it's the Celestron software giving that Not a Number (NAN). I'm not sure what the "flat part" is. Light from telescope ----> \ ----->...
Darren, when you have a second, I'd like a bit of info. Can you give me a screenshot of this DeviceHub screen? [ATTACH]
Nice chart. Thanks - that's probably the tidiest collection of info I've ever seen! The OAG-8300 is blocking light to the main chip (unless...
Tim, you're correct, not sure how I got the 7.4 / 2737 wrong. 0.557 arcsec per pixel is what I get as well for the guider. Thanks for jumping in....
Where are you located, what's the temp, humidity, and dewpoint when this happened? Can you confirm the window heat is on when you are outside?
Thanks for the images. Here's a few things, in no particular order. Recommendations / Questions: 1. MaxIm Setup In MaxIm, File... Settings. Site...
When this is working, the STC-428-P should show up as an SBIG camera with the FTDIchip 1.3.0.4 driver, like this: [ATTACH] Windows is supposed to...
The SBIG Driver Checker is not for the modern CMOS cameras. Windows Device Manager should show a camera or FTDI Chip device. Update the device...
Yes, it can be controlled via RS232 serial port (with either a real COM port in your computer or quality USB-to-RS232 adapter), and external power...
If you have another PC, I would try the other PC. This seems like operating system corruption is likely.
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