Probably there is some contamination on the window that is acting as a condensation nucleus. Window heat is the option. Cleaning may help. You...
Ok, so the active one probably is your camera. Here's some possible remediate steps: 1. Unplug the camera. (both USB and power). 2. In Device...
I've seen the chamber window fog internally - eventually the desiccant needs to be recharged. Moisture outside the chamber window is why there...
Is it on the outside or inside of the window?
I'm glad to hear that worked out.
Sorry to hear this Geert. Any idea what changed? eg moved equipment, updated Windows, anything like that? Here's a way that might show you...
I'm going to ask @Brian Brown to get in touch and schedule a session. 733 looks like 15 adjustments were made - turning 1 star into 15 !
Impressive!
They're 32-bit only right now. Can you let use know what software you use that needs 64-bit drivers? It's on our to-do list.
If the chamber has moisture, the chip will often frost over before the inside of the chamber window because the CCD ceramic package is the coldest...
Hi Mark, What's the list of equipment (models, optical parameters) in your optical train? (I should have asked in the frost thread). e.g. Scope...
Mark, I can't really tell - we don't see frost tendrils. so I'm going to ask @Doug and @Bill to chime in. A few thoughts, and other folks will...
Hello Nikita, sorry to hear you are having trouble. If one of your cameras is an STXL, then I do recommend reverting so you have sbigudrv 4.99...
Sound like a nice system. By building 10, is that at SRO? We have a few questions for you, below. Can you explain what you mean by "star is...
It should NEVER be run as Administrator. This can mess up settings and registry and security. You should NEVER point Windows to the folder for the...
Starting at the top, yes, the backfocus requirement is 57.5 mm for STF-8300 + FW8-8300 + 2mm thick filters + OAG-8300 + STF Adapter Plate. Do you...
Do you have a microfocuser on the back of the EdgeHD ? Why not just try racking the focuser in or out a bit?
Which operating system are you running? e.g Windows 10 Pro 21H1 64bit? Have you installed the SBIG Driver Checker 4.05? Does it show sbigudrv.dll...
I've seen that with TheSky and other ASCOM devices as well. Uninstall/reinstall rarely helps. Run TheSky ONCE with Run as Administrator (right...
Let me think this over, and see if I can find another Gemini2 customer who went down this path. Would you be up to try a remote session? eg where...
Separate names with a comma.