You also contacted us via our contact form; so duplicate effort, but same answer.
Mike - our repair expert @Bill may have something available. Contact him via email: bill (at) sbig (dot) com It's hard to find a supply with...
Mike, We could do a Teamviewer session and I could poke around on your machine and see what I find. Developers tell me that the threading can be...
If anyone else reads this thread, we'll have 5.0.2 out soon. Mike's issue was an incompatibility between 5.0.1 and the FW for the STXL that we've...
Ok, let us know if they figure it out. This doesnt seem to affect everybody. Other reports (and my own testing) seem ok.
PM sent.
Hi Mike, There's a couple of possibilities, if this is a new install/updated drivers. 1. SBIG Driver release If this is a new install, does your...
Tim - good comments. Windows Event Viewer's System log can often give useful insights on what is happening on a machine, including OS errors and...
Hi Torsten, The data from the CCD camera is just an array of numbers. The secret to getting colour is to know that there is a Bayer filter...
Greg and Doug make excellent recommendations.
Bom dia Joan, (my Catalan is not so good!), 1. Check the operating system settings:...
Ok, glad to hear it. Most astronomy programs for Windows are 32-bit. We've got some 64-bit support for various other OSes, and have a couple...
It's best to run ASCOM Platform 6.5 Service Pack SP1. Ok, first the good news - it looks like your PC sees both cameras. 1. ASCOM - Platform...
Does the camera behave properly with CCDOPs 5.66 ? Updating the SBIG Driver Checker versionb should not impact TSX 64 bit, as TSX 64 bit includes...
Add Hardware Wizard retired from years of service at Microsoft. They gave him a nice gold watch and let the new kids take over. If you launch...
Hi Jeff, It's pretty simple. The downloadable executable for the SBIG Driver Checker actually includes a copy of the drivers. Run the SBIG Driver...
Actually, that's not the problem with most of the legacy SBIG cameras. The issue is that Cypress Semiconductor, maker of the chipset used in the...
We're looking into this a bit further - I think there will be an update soon. We've had a second report of an issue with the 5.0.1.0 drivers....
In Device Manager, check that the FTDI driver for SBIG Camera A and SBIG Camera B is at 2.12.28.0. Also check that the Power tab has DISABLED []...
Possiblement le fil noir de ZWO?
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