Power applied and curent consumption depends on the ambient temperature. -20 is a reasonable target for the STL. It may run at 100% until it gets...
Dick, I seem to recall you had a FW issue a couple of years ago. It might be worth talking to @Bill - email bill (at) sbig (dot) com As far as...
If you haven't resolved this, we would need debug logs from SBIG Driver Checker. This may impact system performance. Launch Driver Checker. Click...
Hi Dick - which camera and filter wheel model is it?
Likely TheSky X is giving you that. Sometimes indicates operating system device driver problem, or other unknown low-level fault. Have you...
The SC guiders have a 1280 x 1024 array of 4.5um pixels, area of the chip is about 6.2mm x 4.6mm. The original guide chips from those good old...
It's similar but different. The sensor is located in front of the filters, unlike the old cameras. So that will give you an advantage. The pixels...
Hi Peter - I've sent you an email with details. Cheers Colin
Yes, exactly. In an ideal world, we'd have finished the work we started on Windows 64-bit ASCOM drivers already. I didn't say that it isn't a...
Until our developers product a 64-bit ASCOM driver, the only workaround we have to offer is 32-bit ASCOM. The ASCOM 64bit implementation is on our...
We have 1 left.
Bill, that won't work - the DLL is a x86 32bit DLL. Just moving it into a different directory does not somehow *magically* convert code for a...
Roger - one other tip - Saving the Windows power plan sometimes helps prevent a few of these changes. I've not been able to nail down exactly what...
I'll put the request in to our development team. Meanwhile, N.I.N.A. says that this is common and that the solution is to use the x86 32-bit...
Roger, please review this article, it may help with the disconnect problem:...
Yep, internal reflection in the camera lens.
Hi John, you'll need to connect with @Bill our service expert. You can email him: bill (at) sbig (dot) com
With the huge image circle the CDK17 has, there should be plenty of room for starlight to hit the guide sensor without vignetting the main chip....
Did you do Step 2 here: https://forum.diffractionlimited.com/pages/TechSupportHowTo/
Also, you should probably be using the field flatener made by Skywatcher that is matched to it's optics. There is one for that specific telescope.
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