Does the AO work when connected directly to the camera, filter wheel disconnected? That should tell you whether the I2C port is functional. Next,...
I don't think it's a driver or software problem. Send me an email, bill@sbig.com, and I'll give you the details for sending it in. -Bill
Stopped exposing as in it's not returning an image? It appears your DriverChecker is older. Download it again from the website to get an up to...
Ken, I can replace that for you. Send me an email, bill@sbig.com, and I will give you instructions for sending it in. -Bill
Stanley, Verify, if you can, that the shutter is moving. Try an "also" image in CCDOps, you should be able to hear the shutter clack back and...
Send me an email Simon. -Bill
It sounds like it needs to come in. Send me an email, bill@sbig.com, and I'll give you the details for doing so. -Bill
Do you know if having the RGH disconnected makes a difference? -Bill
Jeff, No cause for concern regarding ABG being reported, it doesn't affect the camera in any way. The tracking ccd's saturating with cooling on...
Dick, Yes, the text file looked like a random, continuous test. Based on that information alone, it seems there's a problem and the pieces should...
Dick, Running the CFW Exerciser in CCDOps should be a good indicator of whether the FW is responding appropriately to specific commands. If you...
then click on Detect.
It "only" happens in Maxim? Have you tried CCDOps? -Bill
Frank, The connection and disconnection of the filter wheel to and from the camera should be done when the camera is de-energized. It's possible...
In the Graphics / Com setup the interface is set to Ethernet and I entered the camera IP address in the box. Mike, Did you click the "Detect"...
Frank, Did you connect the filter wheel to the camera while the camera was energized? -Bill
There are several possibilities here, I think it would be best to have it come in for testing and evaluation. -Bill
Anthony, In CCDOps it is under the "Camera" tab. Choose Camera, then Setup. About 2/3 of the way down in the Camera Setup box is "Tracking CCD...
Peter, I haven't received an email from you. My direct email is bill@sbig.com. The "email" link on the web page doesn't come to me directly. -Bill
Paulo, Can you send an example of checkered pattern? Shutter errors can be caused by many different things. Low power, long USB cable runs,...
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