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  1. Bill
    Post

    Shutter issue with STL 11000

    Franck, Contact me directly, bill@sbig.com -Bill
    Post by: Bill, Nov 9, 2015 in forum: Legacy Models - Community Support
  2. Bill
    Post

    M 42 from Central Australian Dark Sky. New member.

    Wonderful detail and great color!
    Post by: Bill, Nov 8, 2015 in forum: My Astrophotos
  3. Bill
    Post

    STF-8300C Unknown device

    Odd for sure Joe. Software is not a strong suit for me but perhaps a complete removal in re-install might be worth a try.
    Post by: Bill, Nov 4, 2015 in forum: STF Series CCD Cameras
  4. Bill
    Post

    ST-i - fix or replace

    Eric, The circuit board can be replaced. Most of the time there is damage done to the board that makes re-attachment improbable and unreliable....
    Post by: Bill, Nov 2, 2015 in forum: Legacy Models - Community Support
  5. Bill
    Post

    FW7 not homing

    Yes, that's seems to be the best course of action at this point. I don't think it's a coincidence that it's having troubles finding home after the...
    Post by: Bill, Nov 2, 2015 in forum: Filter Wheels
  6. Bill
    Post

    STF-8300C Unknown device

    I can't think of anything you can do Claude except to send it in and see if it can be restored. Send me an email at bill@sbig.com and I'll give...
    Post by: Bill, Nov 2, 2015 in forum: STF Series CCD Cameras
  7. Bill
    Post

    Camera Issues For STF8300mono

    That's great news Kim. I'm happy to hear it.
    Post by: Bill, Oct 21, 2015 in forum: STF Series CCD Cameras
  8. Bill
    Post

    Parallel port camera cable

    As far as I can recall it is a straight through cable and it will not work with a 9-9 cable. -Bill
    Post by: Bill, Oct 16, 2015 in forum: STF Series CCD Cameras
  9. Bill
    Post

    SBIG ST-7XE ABG or NABG model?

    XEA would indicate an ABG ccd.
    Post by: Bill, Oct 16, 2015 in forum: STF Series CCD Cameras
  10. Bill
    Post

    ST-6 Cable Camera Head <-> Control Box

    The old SBIG website can be found at archive.sbig.com, no www (at least on my computer), although I couldn't find a drawing for the ST-6 Head...
    Post by: Bill, Oct 15, 2015 in forum: STF Series CCD Cameras
  11. Bill
    Post

    SBIG ST-7XE ABG or NABG model?

    Yes, send me an email, bill@sbig.com, with the serial number Paolo and I'll look it up for you. There was a time when an A was at the end of the...
    Post by: Bill, Oct 15, 2015 in forum: STF Series CCD Cameras
  12. Bill
    Post

    Unexplained Streaking in 8300C Frames

    That's good to hear Mike, I'm glad it appears to be sorted out.
    Post by: Bill, Oct 15, 2015 in forum: STF Series CCD Cameras
  13. Bill
    Post

    Unexplained Streaking in 8300C Frames

    No worries Mike. I'd be surprised if this is a camera issue, Like I mentioned earlier, I can't recall seeing anything that looks like that before....
    Post by: Bill, Oct 3, 2015 in forum: STF Series CCD Cameras
  14. Bill
    Post

    Unexplained Streaking in 8300C Frames

    Have you gotten this straightened out Mike? -Bill
    Post by: Bill, Oct 3, 2015 in forum: STF Series CCD Cameras
  15. Bill
    Post

    Baking Desiccant

    Right, you'll want to cover the hole in the camera while you're baking the desiccant, 350ish F for 4 hours. Get the refreshed desiccant back in...
    Post by: Bill, Oct 1, 2015 in forum: Legacy Models - Community Support
  16. Bill
    Post

    Unexplained Streaking in 8300C Frames

    I've never seen anything like this before. What kind of 8300C is this, STT, ST, STF... ?
    Post by: Bill, Oct 1, 2015 in forum: STF Series CCD Cameras
  17. Bill
    Post

    STT-8300 Self Guider with PHD2 -- Noise and Not Taking Image

    Kai, I've learned that it isn't software. Call or send me an email, bill@sbig.com, 805 308-6979. -Bill
    Post by: Bill, Sep 30, 2015 in forum: Legacy Models - Community Support
  18. Bill
    Post

    STT-8300 Self Guider with PHD2 -- Noise and Not Taking Image

    I connected to the version of CCDOps that I downloaded from the web and the option to select the Internal or External Guider was grayed out just...
    Post by: Bill, Sep 29, 2015 in forum: Legacy Models - Community Support
  19. Bill
    Post

    ST2000XM Light Frame Issues

    Yes, give me a call or email. -Bill
    Post by: Bill, Sep 22, 2015 in forum: STF Series CCD Cameras
  20. Bill
    Post

    Horizontal banding and other problems

    I said it was a firmware issue Stuart? Seems like I would've just updated it and told you about it afterwards. Perhaps I couldn't duplicate the...
    Post by: Bill, Sep 12, 2015 in forum: Legacy Models - Community Support
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