Could be an alignment issue, could be the motor... Have you seen it during the warmer months as well? -Bill
How old is the camera?
Michael, Send me an email, bill@sbig.com, and we'll see about sending it in. -Bill
Concur!
Phil, Send me an email, bill@sbig.com, and we can set up the return. -Bill
That's good Maneesh. Often our harshest critics are ourselves. I think this 2nd image is cool.
The camera was manufactured in August of 2011. I'll send you an email. -Bill
ok, that makes sense, that model doesn't have updateable firmware. It does have a desiccant packet inside the ccd chamber but that's irrelevant. I...
2.37 Firmware is a ST-i.
What version of 8300 is the camera? STT, ST, STF? I suspect Firmware. -Bill
Gregory, I would recommend trying another USB cable. If the USB cable is faulty (or is not plugged into the camera or if the computer is not on)...
Craig, The repair is finished. I've reached out to OPT a few times in the past few weeks but haven't gotten any reply. Contact me directly,...
Stephen, Send me an email, bill@sbig.com, and I'll give you instructions for sending it in. -Bill
I'd say California. Send me an email, bill@sbig.com. -Bill
The 3 small silver "dots" around the perimeter of the wheel are actually magnets. The camera is getting sufficient power, yes?
Yes, it looks to have lost its way, not being seen by the sensor. Does the camera show up as a STT-3200 in the Camera Config? -Bill
I agree, something isn't right. Send me an email, bill@sbig.com, and I'll give you directions on sending it in. -Bill
In CCDOps, along the top there are several menu's, File, Edit, Camera, Utility, etc. Under the Edit Menu, choose Preferences. A "CCDOps...
What does the image look like? -Bill
I agree with Doug. "That sort of "jail bars" appearance usually results from either excessive overexposure or improper adjustment of the CCD...
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