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  1. Bill
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    Staff Assigned: Adam Robichaud STL-11000 and CCDOPS COLOUR GRAB FAILS

    Thanks Adam. Always learning.
    Post by: Bill, Mar 3, 2017 in forum: STF Series CCD Cameras
  2. Bill
    Post

    Staff Assigned: Adam Robichaud STL-11000 and CCDOPS COLOUR GRAB FAILS

    I'm not positive but I think the Color Grab is for color ccd's.
    Post by: Bill, Feb 28, 2017 in forum: STF Series CCD Cameras
  3. Bill
    Post

    FW8G-STXL fails: "CFW Motor Timeout"

    Sorry for the bum info.
    Post by: Bill, Feb 1, 2017 in forum: Filter Wheels
  4. Bill
    Post

    FW8G-STXL fails: "CFW Motor Timeout"

    I don't have one in front of me to verify but I'm pretty sure the FW does not have to come off of the camera to make this adjustment. The front...
    Post by: Bill, Jan 31, 2017 in forum: Filter Wheels
  5. Bill
    Post

    Resolved Problem attaching filter wheel to STXL 16200

    Steve, Try just laying the FW on the camera, without screwing it down. -Bill
    Post by: Bill, Jan 13, 2017 in forum: STX and STXL Series Cameras
  6. Bill
    Post

    Problem with ST-2000XCM - Horizontal Banding

    That's just how I recall it being explained.
    Post by: Bill, Jan 6, 2017 in forum: STF Series CCD Cameras
  7. Bill
    Post

    Problem with ST-2000XCM - Horizontal Banding

    it looks like something that was called "Windows interrupt". It was caused by bouncing around in Windows while the image is being downloaded.
    Post by: Bill, Jan 5, 2017 in forum: STF Series CCD Cameras
  8. Bill
    Post

    M45 - Pleiades

    love the colors!
    Post by: Bill, Dec 30, 2016 in forum: STX and STXL Series Cameras
  9. Bill
    Post

    "Rain" noise

    I'd guess low power....
    Post by: Bill, Nov 5, 2016 in forum: STF Series CCD Cameras
  10. Bill
    Post

    shutter replacement

    I'm not sure what could be done on your end. -Bill
    Post by: Bill, Oct 20, 2016 in forum: STF Series CCD Cameras
  11. Bill
    Post

    shutter replacement

    Nino, I'm doubtful that the shutter is the actual problem. It could be a few different things... in the old parallel cameras there is an IC on...
    Post by: Bill, Oct 19, 2016 in forum: STF Series CCD Cameras
  12. Bill
    Post

    Wide banding

    Can you post an example Bob? -Bill
    Post by: Bill, Oct 17, 2016 in forum: Legacy Models - Community Support
  13. Bill
    Post

    ST10-XME temp at 99.9 cooling locked at 100%

    I don't know what to tell you Rog. I think it should come in so that it can be tested and diagnosed. -Bill
    Post by: Bill, Oct 12, 2016 in forum: STF Series CCD Cameras
  14. Bill
    Post

    Dead Fan

    Roger, I just sent you an email with the fan order information. -Bill
    Post by: Bill, Oct 11, 2016 in forum: STF Series CCD Cameras
  15. Bill
    Post

    SBIG ST4000 color camera problem

    That looks like more than a shutter error :-( Send me an email at bill@sbig.com and I'll give you instructions on sending it in. -Bill
    Post by: Bill, Sep 28, 2016 in forum: STF Series CCD Cameras
  16. Bill
    Post

    STXL 11002 not accessible

    Excellent! Nice work Tim!
    Post by: Bill, Sep 20, 2016 in forum: STX and STXL Series Cameras
  17. Bill
    Post

    STXL 11002 not accessible

    "During firmware update the process froze and since then any attempt to establish a link to the camera fails" Sounds bricked. It's going to have...
    Post by: Bill, Sep 20, 2016 in forum: STX and STXL Series Cameras
  18. Bill
    Post

    ST10-XME temp at 99.9 cooling locked at 100%

    Roger, I just sent you instructions via email on how to get the Advance Menu. The camera may or may not have to come in, if the EEprom is...
    Post by: Bill, Sep 20, 2016 in forum: STF Series CCD Cameras
  19. Bill
    Post

    ST10-XME temp at 99.9 cooling locked at 100%

    Roger, That symptom is usually the result of a corrupted EEprom. If you have the Advanced menu in CCDOps, you can see what the Camera...
    Post by: Bill, Sep 17, 2016 in forum: STF Series CCD Cameras
  20. Bill
    Post

    Can't connect to STF8300M

    Odd indeed, I can't say I know why it would have happened. If it isn't showing up in the Device Manager... You could try a fresh driver install on...
    Post by: Bill, Sep 11, 2016 in forum: STF Series CCD Cameras
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