Excellent! Glad to hear it. -Bill
A Remote Guide Head should be selected an an External Guider. Not sure why the images would be white unless there is no lens on it. -Bill
Hard to say Gregg. Inability to connect, when it's due to a camera failure, is usually corrupted EEprom, shorted USB IC or damaged microprocessor....
The actual response was that I thought the blooming was due to over exposure and perhaps Piero might experiment with shorter exposures. We've had...
Good work Frank. -Bill
Frank, The filter wheel should be mounted filters up. Alignment can be affected if the wheel is mounted 180 out, it doesn't hurt to try it both...
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I'm just saying... funky things can happen with long USB cable runs.
Funky things happen with long USB cables, extensions and hubs. It wouldn't hurt to eliminate those from the equation for troubleshooting purposes....
Phill, You want to use the External Guider. -Bill
As the only SBIG employee still around from the 1990's I also feel compelled to comment. It is somewhat extreme and completely wrong to state or...
It kinda looks like the offset needs to be set. Although I see that it looks correct in the camera Info box in the initial posting.
Excellent! I'm glad you figured it out. -Bill
I've never seen that before Pablo, my guess is cable. -Bill
Mirco, I'm unclear how you can establish a link to your software if the camera does not turn on. Do you mean that you cannot get an image from...
John, Send me an email, bill@sbig.com, and we can go over it. -Bill
Excellent! You're welcome. -Bill
and you have External Guider selected? I don't know how to roll the firmware back offhand but I believe I have instructions back at my shop. Send...
Also, flashing a bright light directly at the ccd doesn't always give a white image.
It's not a scratch, promise.
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