Doug/Tim heard via your Marketing manager that you will not exchange the FW8G-STXL for the FW8S-STXL per my request, stating that the guiding...
Tim Any progress on this issue please? thanks Martin
Morning Tim and thanks for the prompt reply. I did think the autodark may have been a problem, so I have taken images across all 3 bin modes with...
Tim one thought if this cannot be fixed - as this is a brand new FW8G - Can I exchange it for the FW8S with a refund for the difference of...
Tim the problem has taken a different turn. It appears that the guider in the FW8G filter wheel cannot be focussed on this telescope which is an...
Tim - I moved the camera indoors last night but used the same SBIG power supply and same USB cable. Changed out the HDMI cables again also....
Tim, I spoke too soon on this. The guider is not working. I thought I had it sorted out, but the image off the camera is black and there is no...
The belt runs above the carousel Doug, not underneath.
Doug I received a whole new batch of filters yesterday for the STXL16200 and installed them today. Using the rubber O-ring together with the...
Tim thanks for sorting me out on this one. Got it work. cheers Martin
Hi Adam Apologies, but I have removed my scope and camera from the remote obs as I am about to relocate back to AUS so I am unable to assist with...
The only way you can select 'External guider' is if you check 'Dual Chip Mode'. There is no other way to do it in Maxim. Yes - checked the HDMI...
Done that Doug. In fact this is one of the first things I did once I detected a problem with Maxim and SkyX.
Doug - the only way to select 'external guider' is when you select 'imager built in autoguider' That is the only time you get to select either...
Doug I have assembled my new STXL16200 and FW8G-STXL. First issue is that the shadow of the prism cannot be removed from an f3.8 scope. I have...
Adam just wanted to let you know that I continue to try to trap the timeout error but the comprehesive logging continues to hinder those attempts....
No, not yet Adam. I will be collecting logs tonight though and will upload if I catch a timeout. cheers Martin
Adam Some additional info for you. Without exception, in the past, I have always had a Tx or RX timeout error with the camera hanging and...
Yes Adam, that would certainly explain why it is not occuring with logging turned on. Sounds like you are homing in on the issue. Cant wait to...
So last night I turned logging off and the damn camera hung twice whereas the previous two nights with logging on, the camera did not hang but of...
Separate names with a comma.
