Nope, doesn't sound good at all. Sounds like you've tried everything obvious. Send me an email, bill@sbig.com, and I'll give you the details for...
That's the shutter in FW clacking. I've never used PHD2, my only experience is with CCDOps, you just have to be sure to select External when...
Kai, The clacking sound is the shutter opening and closing and isn't a problem. Do you have "External" selected as the active guider? -Bill
Luisa, I see the issue now. I sent an email to you a little bit ago about sending it in. -Bill
Stefano, The desiccant packets that we put in the ST-8300 look like what is seen in the picture below. We got them from Sorbent Systems. Looking...
Conrad, Send me an email at bill@sbig.com and I'll give you a simple check you can make. -Bill
I'm afraid the AO has to come back.
Evolution of the 11000 ccd is more up to the manufacturer, no?
Me neither, good going Antoine.
Works in CCDOps Hilmi?
I just checked it, nothing. bill@sbig.com right?
Kim and I are in communication through my work email.
No Frank, I haven't gotten anything from you. -Bill
Kim, I got the email, thanks, but I only had a chance to look at one image and it looked pretty normal. I was only able to see it in Maxim and...
I can't recall seeing images like this from any other STF before. I can't say it isn't software but I'm prone to thinking it's a camera issue. It...
Send me the image in an email Frank. That's not the kind of thing that just happens, you've only recently noticed it? Anything different with your...
Ok Frank, glad to know you got it taken care of. -Bill
Frank, I have some, give me a call. -Bill
Call, 805 308-6979, or email, bill@sbig.com, me tomorrow and I'll give you the details on sending it in for repair. -Bill
Brad, I can confirm that it is the 340 guide chip, I'm unable to comment on the 2nd paragraph. -Bill
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