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  1. Bill
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    STF-8300M Downloads Saturated Image

    Tony, Do you have a voltmeter? Call me tomorrow, 805 308-6979, if you have one I'd like to measure a 5V Regulator, regardless of that...
    Post by: Bill, Aug 6, 2015 in forum: STF Series CCD Cameras
  2. Bill
    Post

    STL 11K exposure problem

    Yoddha, Call or email me tomorrow, 805 308-6979, bill@sbig.com, and I can try to help you fix the shutter errors. If we can't do it that way,...
    Post by: Bill, Jul 22, 2015 in forum: Legacy Models - Community Support
  3. Bill
    Post

    ST-4000XM (mono)?

    SBIG has a database, with serial numbers, detailing the Production Test results for all of the ST-4000XM manufactured between 2007 and 2012.
    Post by: Bill, Jul 22, 2015 in forum: STF Series CCD Cameras
  4. Bill
    Post

    ST-4000XM (mono)?

    Tony, I'm not sure what the end point is but, having been a SBIG Employee from 1999 to present (technically I'm not an actual employee now...
    Post by: Bill, Jul 20, 2015 in forum: STF Series CCD Cameras
  5. Bill
    Post

    SBIG ST8-XME 0 ADU images

    Sounds like a camera failure Roger. Email me at bill@sbig.com and I'll give you the details on sending it in. -Bill
    Post by: Bill, Jul 12, 2015 in forum: STF Series CCD Cameras
  6. Bill
    Post

    Bayer pattern for the STF8300C

    Great Dave, I'm glad you were able to get it figured out. -Bill
    Post by: Bill, Jul 12, 2015 in forum: STF Series CCD Cameras
  7. Bill
    Post

    CFW9/v2 not responsive

    Chris, It could very well be the I2C connector in the camera. That's how a filter wheel will behave when the I2C isn't working. The rotation at...
    Post by: Bill, Jul 11, 2015 in forum: Filter Wheels
  8. Bill
    Post

    Bayer pattern for the STF8300C

    Dave, Type "Bayer Matrix" into the Search box and find Doug's post from May 21st on this very topic. The text of which is pasted below. "The...
    Post by: Bill, Jul 11, 2015 in forum: STF Series CCD Cameras
  9. Bill
    Post

    STXL11002 Power Up Problems

    We spoke. My impression of the conversation was that he was returning it to OPT.
    Post by: Bill, Jul 7, 2015 in forum: STX and STXL Series Cameras
  10. Bill
    Post

    ST-402ME Chip orientation and location of pixel 001,001

    Brad, your picture, ST-402XME Open_Web, proves my previous post to be incorrect. Sorry, I should've waited until I had a camera in my hands before...
    Post by: Bill, Jul 4, 2015 in forum: STF Series CCD Cameras
  11. Bill
    Post

    ST-402ME Chip orientation and location of pixel 001,001

    The long side of the ccd is L-R in relation to the picture. I'm not sure about the pixel though. Pin 1 of the ccd is on the right, towards the...
    Post by: Bill, Jul 4, 2015 in forum: STF Series CCD Cameras
  12. Bill
    Post

    Water won't circulate

    John, I could've sworn that I blew air through the tubes while the camera was here. Obviously, I am mistaken. I've tried working a smal wire...
    Post by: Bill, Jun 30, 2015 in forum: CCDOPS and SBIG Universal Driver (Retired)
  13. Bill
    Post

    Can't connect to my ST-8300M all of a sudden.

    Josh, Yes, although it's fairly labor intensive. The circuit board has to come out of the chassis which means the whole camera has to be taken...
    Post by: Bill, Jun 14, 2015 in forum: STF Series CCD Cameras
  14. Bill
    Post

    STL11000 cooling

    Nice.
    Post by: Bill, Jun 12, 2015 in forum: STF Series CCD Cameras
  15. Bill
    Post

    STL11000 cooling

    Gregg, You can measure the Temperature Delta. Power up and connect to your software, note the ccd temperature as indicated by your software then...
    Post by: Bill, Jun 12, 2015 in forum: STF Series CCD Cameras
  16. Bill
    Post

    Can't connect to my ST-8300M all of a sudden.

    Josh, Try pushing or bending the tabs inside the USB connector inward, towards the center, using a thin bladed screwdriver or tweezer or anything...
    Post by: Bill, Jun 10, 2015 in forum: STF Series CCD Cameras
  17. Bill
    Post

    Unable to connect using ethernet connection

    Sorry Mike, I've never worked with that program.
    Post by: Bill, Jun 10, 2015 in forum: STF Series CCD Cameras
  18. Bill
    Post

    Unable to connect using ethernet connection

    In CCDOps. Power up the camera with the Ethernet cable inserted, go into the Graphics/Comm Setup menu, select "Ethernet" as the mode of connection...
    Post by: Bill, Jun 9, 2015 in forum: STF Series CCD Cameras
  19. Bill
    Post

    Unable to connect using ethernet connection

    Did you "detect" the camera prior to trying to establish a link?
    Post by: Bill, Jun 9, 2015 in forum: STF Series CCD Cameras
  20. Bill
    Post

    FW8-8300 not responding

    This has been handled, Tapan found an open fuse.
    Post by: Bill, Jun 5, 2015 in forum: Filter Wheels
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