Thanks, Colin. I filled out the form and submitted it.
Hi, Could you give me an RA # so I can get this fixed. Thanks. Don
Hi, I have an Aluma 3200M, (SN AL 3200M 18121201) which has been operating flawlessly for several years. Last night, upon booting it up, the usual...
I tried to reproduce the problem and now the camera seems to be working fine. My theory on this is that the night before the "malfunction" was the...
The camera is working in other respects except for the image output. It is generally black but with random, white horizontal lines running across...
The procedure to reset the shutter position is not working. I assume that the shutter should be tightened when it's in the chip-covering position...
Thanks for your quick response. There may be another factor at play here. I did not mention that after a few early exposures, the shutter sound...
Looking at the shutter, it seems to be "lost" in that it's in the wrong position when it should be closed (covering the chip) or when taking an...
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