Having download problems? For years, some items on our web site use the File Transfer Protocol known as FTP. You may see a URL like: ftp://ftp.sbig.com/pub/SetupDriverChecker64.exe Mozilla Firefox: This just works (as of this writing version 86.01). You can download from ftp easily. Google Chrome: Google Chrome won't do it any more, unless you change a setting to enable FTP again like it used to be. (as of this writing, version 89.0.4389.90) In the address bar, put in: chrome://flags/#enable-ftp Then change this to Enabled Microsoft Edge: In the Address Bar, put in: edge://flags/#enable-ftp Then change it from Default to Enabled: Over time, we'll migrate everything to http/https. However this should get you going again.