Resolved Filter Wheel Error 100

Discussion in 'Legacy Models - Community Support' started by Dick Berg, Apr 19, 2019.

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  1. Colin Haig

    Colin Haig Staff Member

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    Simon,
    See my earlier post about downloading the latest SBIG Driver Checker, and the latest CCDOPS version.
    Download, install, and update. It is the latest version of both, and it is FREE.
    Then report back if there is still an issue, or if it is resolved.

    That version of MaxIm is literally 10 years old. You might want to upgrade that as well.
    Here's what you've missed in MaxIm over the years:
    https://diffractionlimited.com/help/maximdl/What_s_New_.htm
    http://www.diffractionlimited.com/help/maximdl/Release_Notes.htm
    If you go to the upgrade page, I think there may be a discount available to update to the latest version of MaxIm.
     
    Colin Haig, May 2, 2019
    #21
  2. SimonW

    SimonW Standard User

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    I make some screen shots, update drivers and use newer CCDOPS, FW stil not reply to commands.
    Only on startup, it rotates...
    Maby defectif electronics?
     

    Attached Files:

    SimonW, May 2, 2019
    #22
  3. Colin Haig

    Colin Haig Staff Member

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    Ok, something is wrong in hardware.
    I have the same camera here, and it works fine on my end.
    fw5stl.png

    As a next step, I suggest you contact @Bill for hardware service. Bill (at) SBIG (dot) com

    It could be that you have a problem with the filter wheel motor, the drive belt, or the position sensor.
    If you are good with hardware, you could unplug the camera from the USB and power.
    Next, you could remove the camera lid (carefully!) and check that everything is okay under the lid.
    It might just be better to send it in to Bill.
     
    Colin Haig, May 2, 2019
    #23
  4. SimonW

    SimonW Standard User

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    The filter wheel is turning and posistioning corectly on start up. so motor and belt are oke.
    but i wil mail bill maby he knows what the problem is.
     
    SimonW, May 2, 2019
    #24
  5. Bill

    Bill SBIG Service and Repairs Staff Member

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    Send me an email Simon.

    -Bill
     
    Bill, May 2, 2019
    #25
  6. SimonW

    SimonW Standard User

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    i have sent you a Email Bill.
     
    SimonW, May 2, 2019
    #26
  7. Dick Berg

    Dick Berg Cyanogen Customer

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    Bill, Doug,

    Having changed the COM port on the Filter Wheel setup to something else besides COM1, I find that I'm not having any trouble with this issue anymore. I don't know if doing what I did actually had some effect (it shouldn't have). You can mark my issue with this as resolved.
     
    Dick Berg, May 3, 2019
    #27
  8. Colin Haig

    Colin Haig Staff Member

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    Thanks Dick.
    Am waiting to hear if Simon needs anything further.
     
    Colin Haig, May 3, 2019
    #28
  9. SimonW

    SimonW Standard User

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    Sorry for my late response. I haven't got around to it at all. but it still does not work, I also have the problem that the Tec cooling no longer works. it registers tempreature but does not start cooling.
     
    SimonW, Apr 15, 2020
    #29
  10. Colin Haig

    Colin Haig Staff Member

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    Simon, it's been a year.
    I'm pretty sure you need to send it to @Bill for repair, especially if the cooling has also failed.
     
    Colin Haig, Apr 15, 2020
    #30
  11. Bill

    Bill SBIG Service and Repairs Staff Member

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    Send me an email Simon, bill@sbig.com, and refresh my memory. Thanks.

    -Bill
     
    Bill, Apr 15, 2020
    #31
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