Issue with connecting three different SBIG cameras to either CCDOPS or through SGP

Hi, I can not connect any of my SBIG cameras to SGP or CCDOPS. I receive an error that the camera can not be found. I have updated the drivers, then uninstalled the drivers and reinstalled them. I have also used two different computers and used different USB and power cables, trying to get a connection.

My cameras are STT8300, and two ST 402me.

Can someone please help me with this issue?

 

Hi Colin and thanks for your assistance.
I am running Windows 10.
This morning I was able to get CCDOPS and SGP to recognize my ST 402me cameras. However, my STT 8300 is still not recognized by either.
I have tried different USB cables for all three cameras and the cables or power sources have no effect on the programs recognizing or not recognizing the cameras.
I updated the drivers with SBIG driver checker.
I did not update CCDOPS though, since I get the same message on both CCDOPS and Sequence Generator Pro for the STT and both programs recognize the ST 402`s.
The device manager does not display the STT camera but it does display both of the ST 402me cameras.
I tried different USB ports with the STT camera with the same results on all three USB ports.
So, for some reason the camera is not communicating with the computer.

Kind regards,

JamiB

 

Thank you sir, I will check into your suggestions. I will check into other devices in the device manager but the other cameras show up with the familiar chime as they appear in the menu.
The fan activates on the STT but i am not sure about the status lights.

I`ll get back with you when I have run the other checks

JamiB

 

History on this camera. I purchased used from OPT and began using it a couple of months latter after receiving my filters. It worked without issues till the last time I imaged with it. The camera shut off a couple of times during the session and the message window said something went wrong with the operating system. The camera continued to work through the session.

Yesterday before my imaging session I plugged it into my laptop to check that all my filters were in their correct location. The camera and filter wheel was recognized and worked without issue. Then when I tried to connect to the camera at the start of my session, I get the message that the device cannot be found. That is the current status of my camera when I try to connect.

I checked the power supply and I am getting 12v.
I found a short USB cable and plugged in without and hubs, etc. No yellow warning icon.
The shutter clicks and fans activate when the power is plugged in.
The first green light and the second red light blink on when the power is connected. Then the first green light stays lit.
I can not find the device anywhere in the device manager even after expanding all of the options.
USB view. I get no returns when I search for this either through the internet or in my tool search.

Your links do not work. The message is FTP IP address cannot be found.

 

It is a portable set up and I run off of AC adapter.
I have disabled auto shut off in Windows.

 

I reinstalled the driver checker and CCDOPS. When I tried to connect through CCDOPS the window said it was connecting to the camera, then the whole program shut down. I tried again and the program did the same thing.

What does Bill think about the issue?

 

OK, so now CCDOPS shuts down when I try to connect the ST 402 camera`s, as well as to the STT. SGP will connect to one of the ST 402`s but times out when I try to connect to the other 402.