Staff Assigned: Adam Robichaud Issues with AFW-12-50r

Discussion in 'Filter Wheels' started by Paul ricketts, Oct 13, 2023.

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  1. Adam Robichaud

    Adam Robichaud Lead Developer Staff Member

    Joined:
    Sep 29, 2014
    Messages:
    1,042
    Location:
    Ottawa
    Upon further review, it looks like your Filter Wheel is reporting that it only has 9 slots, which is likely a hardware issue. If you want to send it in for repairs/warranty coverage, you'll have to fill out this form: https://diffractionlimited.com/request-rma/

    @Tim can answer any questions you have about the RMA process.
     
    Adam Robichaud, Oct 23, 2024
    #21
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