Maxim LE licence problem

Discussion in 'Licensing Issues' started by Mike Glenny, Jul 14, 2015.

  1. Mike Glenny

    Mike Glenny Standard User

    Joined:
    Jul 14, 2015
    Messages:
    2
    I have been using the Maxim LE software supplied with a QSI 683wsg camera for several years without problems till a few days ago. When Maxim LE starts up, it now always requires the registration details to be re-entered. It is then possible to use it for image processing but the camera control window is unavailable, even though the camera otherwise seems to be running normally and the camera's USB connection is
    recognised by the PC.
    Please can you suggest what may be causing the problem? I use a Fujitsu Pi 3625 laptop with Windows 32-bit Vista operating system for controlling the camera.
    Regards,
    Mike
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,968
    Try right-clicking on the program icon and selecting Run As Administrator. Enter the license details and click OK. Then close the program and start normally.
     
  3. Mike Glenny

    Mike Glenny Standard User

    Joined:
    Jul 14, 2015
    Messages:
    2
    Doug,

    Many thanks, that worked!

    Mike
     

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