I do not see a request form submission from you. Did you submit the form on the following page for customer access? http://www.diffractionlimited.com/forum/index.php?pages/TechSupportHowTo/
Perhaps it is under ericsolo. I did register, and received a request to confirm my application confirmation. Eric
We have received no customer access form submission from you at all. Did you complete both steps, and submit the second form in the instructions page? http://www.diffractionlimited.com/forum/index.php?pages/TechSupport/