RGH Stuck on "Reading CCD..."

Discussion in 'Legacy Models - Community Support' started by sixburg, Mar 3, 2016.

  1. sixburg

    sixburg Cyanogen Customer

    Joined:
    Feb 10, 2016
    Messages:
    99
    My RGH might be dead. When taking an image it's stuck on "reading CCD camera". I've experienced abends on Maxim v6.12 running under ACP. These errors have yet to be explained.

    In an attempt to start clean I completely removed Maxim. Since that time I can connect to the main camera, but not to the RGH...so maybe it isn't really dead, but configured improperly. CCDOPS will not communicate with the camera either.

    Curiously, CCDOPS crashes similarly to Maxim with the following albeit evidently not terribly useful information. Note the DLL called out is the same one that Maxim lists in my other posts on the issue of Maxim crashing.

    Problem Event Name:APPCRASH

    Application Name:Ccdops.exe

    Application Version:5.5.8.3

    Application Timestamp:54d4fac0

    Fault Module Name:ntdll.dll

    Fault Module Version:6.1.7601.19045

    Fault Module Timestamp:56258e62

    Exception Code:c0150010

    Exception Offset:00084a6b

    OS Version:6.1.7601.2.1.0.256.1

    Locale ID:1033

    Additional Information 1:5377

    Additional Information 2:53776900658af79ba4e03b17ed4e9ab9
    Additional Information 3:53fb
    Additional Information 4:53fb8b518c095196fc505747cbc73f1c


    Just an hour ago the RGH was humming along with the AO-X just fine if you ignore the abends from time to time.

    What approach should I take to getting this fixed?

    -Lloyd
    678-427-6341
     
  2. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,842
    Does the same issue occur on a different computer?
     
  3. sixburg

    sixburg Cyanogen Customer

    Joined:
    Feb 10, 2016
    Messages:
    99
    Hi Tim...
    It's been a while since I've been able to test the system. The 16803 just got back to me and I installed it yesterday. The abend persists...it only did it once and at no particular time. The system was under the control of ACP Expert and it just stopped and gave the same abend info as above. I have since turned on logging as per your earlier guidance. Hopefully I can trap the error next imaging session.

    Do you know what role ntdll.dll might have in this? There are lots of varied reports on this dll as the named cause of various issues. It's a rather low level component of windows.

    Will follow what ever protocol you can suggest. Until then, I'll keep logging on.
     

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