Resolved Run-time error '53': File not found: sbigudrv.dll

Discussion in 'CCDOPS and SBIG Universal Driver (Retired)' started by Mike Richardson, Jul 18, 2023.

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  1. Mike Richardson

    Mike Richardson Standard User

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    Installed Ron's software for our SBIG Model: Seeing Monitor, seeing monitor. Got the error message in the title. Loaded the driver checker and it verified it wasn't installed. I had the checker download the latest (and I assume it put them in the proper places). When I go to run Seeing Monitor, when it begins to connect to the camera, I keep getting the same error.
     
    Mike Richardson, Jul 18, 2023
    #1
  2. Colin Haig

    Colin Haig Staff Member

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    Colin Haig, Jul 19, 2023
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  3. Mike Richardson

    Mike Richardson Standard User

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    Will give it a try and update thread, thanks.
     
    Mike Richardson, Jul 19, 2023
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  4. Mike Richardson

    Mike Richardson Standard User

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    Nope. It's in there, version 10.0.40219, 6/27/2023.
     
    Mike Richardson, Jul 19, 2023
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  5. Colin Haig

    Colin Haig Staff Member

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    Does SBIG Driver Checker - Firmware tab - Get Firmware version from camera tell you anything? (Be specific).
    What OS are you running?
     
    Colin Haig, Jul 19, 2023
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  6. Mike Richardson

    Mike Richardson Standard User

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    Currently installed firmware field is blank. Status field says Error: Could not link the SBIGUDRV.DLL. Please click Update on the Drivers Tab and try again. Which I just did and I get the same thing. Come to think of it, I don't recall getting an Install New Hardware wizard when I first plugged in the camera.
     
    Mike Richardson, Jul 19, 2023
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  7. Colin Haig

    Colin Haig Staff Member

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    Colin Haig, Jul 19, 2023
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  8. Mike Richardson

    Mike Richardson Standard User

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    Worked my way down the list and did everything that applied. Took a few cycles of optional (non-driver) updates and did the power management thread as well. I still get the same results on software start and firmware tab of the checker.
     
    Mike Richardson, Jul 19, 2023
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  9. Doug

    Doug Staff Member

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    I'm going to suggest copying the SBIGUDrv.dll file into the Seeing Monitor program folder. It's an UGLY solution, but it might get you going.

    If that doesn't work, then I'm afraid we aren't going to be able to help further. This software is no longer supported.
     
    Doug, Jul 19, 2023
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  10. Mike Richardson

    Mike Richardson Standard User

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    Thanks. Did that before starting this thread. Oh well.
     
    Mike Richardson, Jul 19, 2023
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  11. Colin Haig

    Colin Haig Staff Member

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    Mike, I previsouly asked, what OS are you running on?

    Does an SBIG camera show up correctly in the Device Manager?
     
    Colin Haig, Jul 19, 2023
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  12. Mike Richardson

    Mike Richardson Standard User

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    It shows up as "SBIG USB Devices" with a subdirectory of "SBIG USB Camera With Firmware".
     
    Mike Richardson, Jul 19, 2023
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  13. Colin Haig

    Colin Haig Staff Member

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    For the third time, WHAT OPERATING SYSTEM ARE YOU RUNNING?
     
    Colin Haig, Jul 19, 2023
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  14. Mike Richardson

    Mike Richardson Standard User

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    Apologies. Forgot about first time, don't recall seeing a second time, but Windows 10 Education Version 22H2 OS build 19045.3208.
     
    Mike Richardson, Jul 19, 2023
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  15. Colin Haig

    Colin Haig Staff Member

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    Is the Education version managed by your school/school board/IT department?
    If so, they may have locked it down to prevent installation of device drivers and low level stuff on the machine.
     
    Colin Haig, Jul 19, 2023
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  16. Mike Richardson

    Mike Richardson Standard User

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    Probably IT department. I'll give them a head's up. Thanks again.
     
    Mike Richardson, Jul 19, 2023
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  17. Mike Richardson

    Mike Richardson Standard User

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    Turns out we have (and have had) Admin privileges on the machine for this.
     
    Mike Richardson, Jul 20, 2023
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  18. Colin Haig

    Colin Haig Staff Member

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    So were they able to resolve it for you?
     
    Colin Haig, Jul 20, 2023
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  19. Mike Richardson

    Mike Richardson Standard User

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    No, sorry. I'm going to look at another possible solution Tomorrow or Saturday and update the thread.
     
    Mike Richardson, Jul 20, 2023
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  20. Mike Richardson

    Mike Richardson Standard User

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    Resolved. Had to downgrade SBIGUDrv.dll version 5.1.1.0 that the checker downloaded to version 4.9.9.7 we pulled from an older machine.
     
    Mike Richardson, Jul 20, 2023
    #20

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