Resolved SBIGUDrv Tx Timeouts - Call for Beta Testers

Discussion in 'CCDOPS and SBIG Universal Driver' started by Adam Robichaud, Sep 15, 2016.

Thread Status:
Not open for further replies.
  1. Adam Robichaud

    Adam Robichaud Staff Member

    Joined:
    Sep 29, 2014
    Messages:
    798
    Location:
    Ottawa
    Have you noticed any OS Errors popping up in CC_QUERY_COMMAND_STATUS calls that *don't* fail?
     
  2. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    199
    No, not yet Adam. I will be collecting logs tonight though and will upload if I catch a timeout.
    cheers
    Martin
     
  3. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    199
    Adam
    just wanted to let you know that I continue to try to trap the timeout error but the comprehesive logging continues to hinder those attempts. Of course, as soon as I turn logging off, the darn camera hangs and there is no specific time period that elapses.

    If you get to the point of your analysis whereby you can start to refine the logging options, let us know, and perhaps we can offer more data.

    thanks
    Martin
     
  4. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    I can also confirm what Martin reports. For example during imaging last night I had two timeout errors in a few hours. So today I did a bench test with a small subframe switching between bin 1x1 and 2x2 for 1600 continuous exposures and logging on. No errors.

    Thanks,
    Robert Mueller
     
  5. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    Adam or anyone else,
    Can you confirm this error I get in CCDAuotpilot when my SBIG STXL camera quits is related or not related to the previous Transmisssion Timeout errors?

    COleException: Not enough storage is available to complete this operation.
    (8007000E) SCODE: 8007000e

    For the last 5 sessions I get this error terminating my imaging run. The camera is usually downloading an image, auto focusing or downloading an autoguider image. This occurs when SBIG logging is off. I have not been able to "trap" any errors with the various drivers and logging on. I'm currently trying the newest Beat drive you released.

    Thanks,
    Robert Mueller
     
  6. Adam Robichaud

    Adam Robichaud Staff Member

    Joined:
    Sep 29, 2014
    Messages:
    798
    Location:
    Ottawa
    Martin: you could try turning everything off except:
    • Read COM Pipe
    • Write COM Pipe
    • Async Read
    • Async Write

    That's still a large portion of the logging, but it should speed things up considerably...

    Robert: I can't confirm that it's not related to any timeouts, since I can't rule anything out without a little more context, but I suspect it's not — could you start a new thread, and upload some SBIG Driver Logs so we can start an investigation?
     
  7. Mark Manner

    Mark Manner Cyanogen Customer

    Joined:
    Oct 31, 2014
    Messages:
    12
    Location:
    Nashville, TN USA
    Hi Martin,
    What is the status of the TX Timeout problem? I still have to restart my camera 1-2 times per night after a TX Timeout error message stops the exposures.
    Karen
     
  8. Adam Robichaud

    Adam Robichaud Staff Member

    Joined:
    Sep 29, 2014
    Messages:
    798
    Location:
    Ottawa
    The investigation is ongoing. At the moment, we've had limited success reproducing the issue, but error logs from different users are pointing to different causes. We're still trying to suss out the causes, and formulate a plan of attack.
     
  9. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    199

    Hi Adam
    Apologies, but I have removed my scope and camera from the remote obs as I am about to relocate back to AUS so I am unable to assist with logging.

    Regards
    Martin
     
  10. Keith Shank

    Keith Shank Standard User

    Joined:
    Oct 23, 2014
    Messages:
    13
    hello has there been any update on this investigation? I am having TSX crash after 3-4 exposures every night now, hoping the test cases have given some direction.

    Thanks,
    keith
     
  11. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,336
    The guys are closing in on it. We can replicate the problem, but it usually takes a couple of days of continuous camera operation before it fails! So we set up a test and then let the camera click away until it fails.

    Data is currently pointing towards a firmware glitch of some kind. That is a tentative conclusion, subject to the results of another test run - which is underway as we speak. That will provide more detailed information.
     
  12. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    How can I go back to an older driver for my STXL 11002 camera? The ColeException error is a show stopper for me with current beta driver. I have heard going back to a May driver will at least get rid of this error. For me the transmission timeout error occurs less frequently so I would rather deal with that error and get some imaging done.

    Thanks,
    Robert Mueller
     
    Last edited: Dec 14, 2016
  13. Richard Asarisi

    Richard Asarisi Standard User

    Joined:
    Mar 5, 2016
    Messages:
    47
  14. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    Richard,
    No I still have the beta driver installed that has enhanced logging. I never got a response from SBIG on how to get a copy of the older driver. After reading your post I found a version dated 5/13/16 so I may try that.

    I cannot get through a night's worth of imaging currently. Still wondering if a fix is coming.

    Thanks,
    Robert
     
  15. Richard Asarisi

    Richard Asarisi Standard User

    Joined:
    Mar 5, 2016
    Messages:
    47
    Yeah I still get lock ups too - Guys any update on this "fix"?
     
  16. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,336
    Adam is back from holidays on Tuesday, should be able to update you.
     
  17. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    As stated by Doug in November "the guys are closing in on it".

    Are the STXL camera timeouts still under investigation? My silence does not mean the problem has gone away.

    Thanks,
    Robert
     
  18. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,336
    Adam is gearing up to do a driver release. It should clear up a couple of things.
     
  19. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,336
    A new driver update was released on Friday. We're not certain if this issue is resolved, but please give it a try.
     
  20. Robert Mueller

    Robert Mueller Standard User

    Joined:
    Jun 22, 2015
    Messages:
    79
    Location:
    Sedona, Arizona
    Is the update specific to STXL cameras for transmission timeout errors?
    Thanks,
    Robert
     
Thread Status:
Not open for further replies.

Share This Page