1. 

   Charles T. Stetson Standard User

   Joined:

   Dec 24, 2020

   Messages:

   1

   Hello Doug and Bill, I hope I can restart this thread. I have the Exact same problem with the main imaging chip that the original poster has, regardless of which capture software that I use I get vertical jail bars for an image. My camera is an SBIG ST-2000xm mono, serial # 20206107XM.
   
   Is there a simple solution?
   
   Thank you,
   
   Charles T. Stetson

    

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   Charles T. Stetson, Jan 7, 2021

   #21
2. 

   Colin Haig Staff Member

   Joined:

   Oct 27, 2014

   Messages:

   8,077

   Location:

   Earth

   Hi Charles, I think that will have to go in to @Bill for repair. You can contact him directly by email to bill (at) sbig (dot) com.

    

   Colin Haig, Jan 8, 2021

   #22
3. 

   Bill SBIG Service and Repairs Staff Member

   Joined:

   Oct 12, 2014

   Messages:

   531

   Send me an email Charles, bill@sbig.com.
   
   -Bill

    

   Bill, Jan 8, 2021

   #23

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