STX Guider failure

Colin...I think this is bad news. I attached the aforementioned STi, I held the camera in my hand and took an image. Watched the shutter open/close but the image was the same and with the same ADU.

This suggests the camera electronics are at fault? Please advise.

Martin

 

Yes, been liasing with Bill behind the scenes. Looks like the 16803 has to come in. I tested the STi on a STXL 11002 and it works fine, so definitely the main camera.

SN X20020007 still under warranty.

 

Yes, I suppose I mean RGH.....Its the HDMI version of the STi. I have since tested that RGH on a STXL11002 and it works fine. I am now going to plug the STX Guider into the same STXL11002. If it works, then definitely the 16803 has a problem.

 

"You seem to have the worst luck."

...and yet here I am looking at a $430 shipping charge, to include insurance, on a camera still under warranty.

Will you refund that when the camera is returned and you find that the on board electronics have some how failed? i.e this is not a user induced failure?

 

I can now confirm that the STX Guider works when connected to a different camera.

 

Yes I do, as Doug as already wasted time pointing that out to me. You know exactly what I mean. But I see you guys have nothing to say about the fee I need to pay to return a camera to you that is under warranty? And to think I was actually going to buy the Aluma AC4040 to replace the STXL11002 on my CDK17. I must be mad.

 

What? Guiding filter wheel? Where did you get that from? This entire thread is about what was thought to be a defective STX Guider. I have proven that it works, by connecting it to an STXL11002.